Intro


Hi and welcome! My name is Jennie Dickerson, and I will be using this site to incorporate the curriculum of MGMT 7160 into the business practices of Medtronic. Join me in this final semester on the journey towards the culmination of the Masters of Business Administration program at the University of Memphis.


Wednesday, October 22, 2014

Medtronic and Flexibility

Chapter 8 introduces the strategy of maintaining flexibility and real options. With real options, the firm has the option to maintain flexibility in future investments by delaying part of the decision until a later date. Using the strategy of real options versus present value often makes investments more attractive due to the extra time a firm has to receive the benefits of a future venture. Medtronic is able to exercise flexibility in a few different ways. With many disparate divisions, Medtronic has opportunities to be flexible with product innovations, research and development, acquisitions and corporate facilities. One example is Medtronic’s acquisitions. The company has strategically bought several small companies that will reduce costs or improve profits, based on the acquisition. Some are hubs of research and development that would allow Medtronic to reap benefits of existing research and develop further projects in future years, one example of real options. Recently, Medtronic’s acquisition of Covidien has become an advantage for the company in many ways. For one, it is a successful firm and buying it out reduces global competition, initially strengthening its standing in the market. Another benefit of the acquisition is the reduction of costs due to using Covidien’s international headquarters’ location as a tax shelter. Inevitably, this decreases Medtronic’s uncertainty about future flows by automatically reducing tax costs. In addition, Medtronic will reap the benefits of future research and innovation from an already successful firm. 

Wednesday, October 8, 2014

Product Differentiation

Product Differentiation
Medtronic uses a differentiation strategy for its products and services. The company spends millions of dollars annually on research and development to create highly innovative products. About innovation and product development, Medtronic’s annual report states, “Medtronic has traditionally differentiated its products by generating evidence to demonstrate clinical value.” The company uses empirical evidence to create products that serve highly specific medical purposes. Another thing that makes Medtronic products differentiated is the product features. Medtronic’s products are designed with features that affect very specific medical outcomes. It is no surprise that product complexity is another quality that confirms Medtronic’s product differentiation strategy. One of their new products is a sophisticated synthetic heart valve. Their website explains the product like this:  “The CoreValve transcatheter aortic valve (TAVR) platform was designed specifically to meet the clinical needs of patients with severe aortic stenosis at extreme or high risk for surgical valve replacement.” It even features a self-expanding frame.

Porter’s Five Forces

Threat of Entry: Competition would take on additional costs to develop similar products that perform as well and are as reliable as Medtronic’s products.

Threat of Rivalry: Medtronic’s reputation and product satisfaction are so strong, potential rivals would have a difficult time gaining market share because of the highly specialized business that Medtronic has developed.

Threat of Substitutes: There is a high barrier for substitutes, due to the extreme expense and sophistication of products. Unlike other brands with product differentiation, it would be unwise to purchase a substitute heart valve that is less quality or less technologically advanced than Medtronic’s product.

Threat of Suppliers: As the price of raw materials for these specialized parts increases, costs of suppliers may increase. However, Medtronic has the best product in the business, so customers will alleviate the price increase because of the need for the product.

Threat of Buyers: The power of buyers is less for companies with product differentiation strategies because there are fewer (if any alternatives). For these specific medical devices, customers have no alternative besides Medtronic’s devices.  

Sources:


Cost Leadership Strategies

Cost Leadership Criteria
Because of Medtronic’s size, it is able to operate as an economy of scale. As a global operation with high sales, it has an advantage of product volume and specialized machines. With such a high volume of production, employees are able to have more specialized jobs. Therefore, the learning curve for each employee allows them to do their job more efficiently, giving Medtronic an advantage in employee productivity. Medtronic may also have an issue with diseconomies of scales due to the expanse of products and locations. There may be managerial diseconomies due to the complexity of the organization. Medtronic also experiences technological advantages due to the sophistication of the products. No other company develops quite the same products as Medtronic, meaning their machinery has to be sophisticated and specific enough to handle advanced production. In addition, Medtronic also has advantages in policy decisions. It has strategically built several arms of the company specializing in different medical issues; each has a designated portion of the projected revenue for the company. Other positive policy decisions describe company culture and employee benefits, such as volunteer opportunities and matched employee giving. Medtronic employees enjoy working there; employee retention is an advantageous strategy.

Porter’s Five Forces as Related to Cost Leadership

Threat of Entry: Other firms would find it expensive to enter the market because of the size of Medtronic and its volume of production.

Threat of Rivalry: Because Medtronic has cost advantages, their profit margins will be higher than competitors who have higher operating costs.

Threat of Substitutes: There are not many options for substitutes because of the production differentiation advantages Medtronic has. The threat of substitutes is low due to costs of production and technology required to create the medical devices.

Threat of Suppliers: The threat of suppliers is low because of the volume of production. Medtronic has such a high volume that suppliers will want to keep the relationship with such a big client.


Threat of Buyers: The threat of buyers is low. Due to the nature of the medical devices and the customers Medtronic has, buyers are not likely wielding their power by demanding lower prices or higher quality materials. 

Monday, September 29, 2014

Medtronic's VRIO Assessment

Value: Do Medtronic’s resources and capabilities enable the firm to respond to environmental threats or opportunities?
Medtronic has a variety of successful product lines based all over the world. It has exceptional resources in the financial, physical, human and organizational categories. Financially, it has continually grown its resources. In Medtronic’s most recent annual report, it shows that the stock price has increased continually since 2009. Physically, it has acquired numerous smaller firms, acquiring all of their research and product lines. In addition, Medtronic has several regional offices all over the world. Its human resources create the innovation and technology that has made them so successful. Medtronic’s website says it has an “innovative culture where passionate people are encouraged and flourish. If your job search ends at Medtronic, you'll find yourself collaborating with some of the brightest minds in the healthcare industry.” From an organization standpoint, Medtronic is doing well not only coming up with the technology but capitalizing on it. Its growing stock success can attest to that.

Rarity: How many competing firms already possess particular valuable resources and capabilities?
According to MorningStar, there are 25 other firms in the same industry as Medtronic. The top several firms are serious competitors, some with interests in similar markets as Medtronic. Medtronic is not the only firm in the business, so it does not have rarity as a competitive advantage. However, even in the top competitors, there is only one who is directly in Medtronic’s range. Abbott Laboratories and Medtronic have similar numbers across the board. Is it the only firm in the business? No. Does it have more resources and capabilities than the vast majority of competitors? Absolutely.

Imitability: Do firms without a resource or capability face a cost disadvantage in obtaining it compared to firms that already possess it?
Firms that do not already possess Medtronic’s research and development and trade secrets of their products would have to spend lots of money to create a rival product. Last year alone, Medtronic’s research and development budget was $1.5 billion. Medtronic has bought up smaller companies and high performing firms around the world. If another firm wanted to buy their way into the market, they would have to beat Medtronic to the deal. The medical device industry, in general, requires high capital investment. New firms face a high barrier to entry and difficulty imitating Medtronic’s products.

Organization: Is a firm organized to exploit the full competitive potential of its resources and capabilities?
In addition to developing great technology, Medtronic has a lot of other organizational advantages. First, Medtronic develops its leaders. The company values innovative thinking and encourages leadership development for the ultimate benefit of the company and the development of its technology. Medtronic also has its businesses organized into three main departments that have subdepartments—these groups work together, making the best use of knowledge and resources. Their locations are divided by the best places for manufacturing, research, and other departments to be. Most recently, Medtronic has attempted to avoid millions of dollars in corporate taxation by moving its headquarters to a newly acquired company in Ireland. The company is using all of its resources, expertise and capabilities to fully exploit its profitability.



Monday, September 22, 2014

Evaluating Environmental Opportunities and Neutralizing Threats

Evaluating Opportunities:

Medtronic is the largest medical technology company, operating in 140 countries. It has seven different business divisions, all located in different places. For Medtronic to have become so successful, it has had to make strategic business decisions and adapt to the market, as well as neutralize threats in order to keep competition low. Based on the products and services Medtronic offers, the company is classified as a member of emerging industries in a global market.

Emerging Industries: Medtronic employs a technological leadership strategy in emerging industries because it is always introducing new, innovative products into the market. With a company based on ever-improving technology, Medtronic and the medical technology industry can be classified as emerging, although it has been around for more than 60 years. In addition to consistently adding new technology, Medtronic is adding markets, and successfully. Last year alone, 13% of the company’s total revenue came from emerging markets, where the demand for these technologically advanced products is growing rapidly.

Global Market Opportunities: Medtronic utilizes a global strategy. Rather than changing strategies for other countries, Medtronic can focus on the same technology and advancements because the product it sells does not change based on cultural preferences. Medical technology is the same for people all over the world. In the FY14 annual report, CEO Omar Ishrak discusses the acquisition of Covidien and the resulting growth of their global strategy. This acquisition means existing research and development and know-how and increases shareholder’s revenues.

Neutralizing Threats:

Threat of Entry: Medtronic is in a position in the industry where it has erected barriers to entry. With its large workforce and global strategy, it has exploited economies of scale by acquiring and merging with other companies to become the largest medical technology company. Its products are highly differentiated and its research and development teams are constantly releasing new technology. In addition to these barriers, it has also been able to reduce costs independent of scale by moving its business office to Ireland to take advantage of a tax shelter. This one act has saved Medtronic millions of dollars each year.


Threat of Rivalry: Medtronic also competes with firms in the industry on dimensions other than price. Its products are differentiated with advanced technology beyond that of its competitors. In addition, the company’s products and services are diversified, thriving with seven divisions that are all focused on different types of medical technology. From Cardiac Rhythm and Heart Failure Management to Diabetes Care, Medtronic has a division for multiple, unrelated yet common health problem. Regardless of a competitor’s success in one market, Medtronic still dominates the industry with types and performance of several technologies.

Sources:

Medtronic FY 14 Annual Report:

Medtronic Investor Page:

Sunday, September 21, 2014

Medtronic and Porter’s 5 Forces Model

The Threat of Entry:
Medtronic is one of the world’s leading companies that provides medical technology devices. Its products are technologically advanced and require extensive research and development. The threat of entry for a new company in this industry is high. Medtronic has the advantage of economies of scale because its strategy is acquisitions and mergers. Recently, Medtronic has acquired several smaller firms and released several new products, including an “implantable cardiac monitor, or ICM…The device is roughly one-third the size of a triple A battery -- about 80% smaller than comparable ICMs.” This product launched in February and has achieved 4% growth in the company division in its first quarter. This is one example of the advantage of product differentiation that would be a low threat of entry. Medtronic can use its brand recognition and reputation for high quality products to ensure trust with customers for new products, like this heart monitor.

Threat of Rivalry:
Medtronic’s main competitors are Abbott Laboratories, Stryker Corp, St Jude Medical Inc and market share leader, Johnson & Johnson. These companies are acquiring companies worldwide, making the market smaller. Industry growth is strong and product differentiation is high. Based on the attributes of the threat of rivalry, the threat of rivalry for Medtronic is moderate.

The Threat of Substitutes: 

 The threat of substitutes is moderate for Medtronic. The company’s devices are expensive and not ubiquitous throughout the health care industry. While hospitals all over the world use Medtronic’s technology, some are forced to make the best diagnosis with what they have. These doctors use older methods to treat patients for a less accurate and less expensive visit.

Threat of Suppliers:

The medical technology business is dominated by a few firms that sell highly differentiated products. Suppliers are not very threated by substitutes. Based on this assessment, the threat of suppliers is moderate to high.

Threat of Buyers:

In the industry of medical technology, the threat of buyers is low. With the aging Boomer population and a culture that does not value proactive, healthy living, the need for medical devices for a variety of ailments grows every day. Products and services provided by Medtronic affect and improve the quality of life for people. For anyone who can afford such care, this expense would be priceless to the patient. The number of buyers is high and the products are differentiated. Buyers are earning significant products by way of life and mobility improvement.

Sources:



Sunday, September 7, 2014

Competitive Advantage and Firm Performance

Medtronic’s website claims that it is “the world’s largest medical technology company, offering an unprecedented breadth and depth of innovative therapies to fulfill our Mission of alleviating pain, restoring health, and extending life.” In 2013 alone, more than 10 million people received medical therapies. Medtronic’s products care for “cardiac and vascular diseases, diabetes, and neurological and musculoskeletal conditions.” Medtronic is in the right business, as Forbes has claimed that health technology companies are one of the fastest growing fields. With increased technology, an aging Baby Boomer’s population, and more of a concern about remaining healthy longer, Medtronic’s products are highly sought after.

Medtronic’s competitive advantage is that it is one of the few companies in the world that is so diversified in the business of health technology. Its divisions create products and treatments for a wide array of ailments. In addition to their traditional projects, Medtronic has announced new research trials for devices helping with Parkinson’s disease, patients with heart failure and a device for those with vision loss. They are in the business of improving quality of life, something everyone experiencing pain is in the market for. For most who can afford it, the economic benefit of reduced pain or health issues, the economic value far outweighs the cost. Because the firm is health technology based and competition on its scale is limited, the competitive advantage is sustained.

As far as firm performance, the data speaks Medtronic’s praise. Not only is Medtronic 173 on the 2014 Fortune 500 list, but it is doing well in the NYSE, averaging between $52.00-$64.00 a share. Recently, its value neared its 52 week high. In the midst of several acquisitions and mergers, as well as its decision to seek a tax shelter in Ireland, Medtronic has made the business news frequently, and its increase in stock price shows an increased value in light of these decisions. The tax shelter example is clear way that Medtronic has cut down on economic costs.

Sources:
http://www.medtronic.com/about-us/company-profile/medical-technology.htm?loc=MDTHomeRefresh_B_InPage_SubNav_Company_Line2_3